Terms and Conditions

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Welcome to I AM Strands & Beauty Hair and Beauty Thrift Store ("I AM Strands & Beauty," "we," "our," or "us"). By accessing or using our website, purchasing products, scheduling services, making donations, or interacting with our business, you agree to these Terms and Conditions.
 

Acceptance of Terms
By using our website or services, you confirm that you are at least 18 years of age or are using our website under the supervision of a parent or legal guardian.
 

Products and Services
We offer new, gently used, refurbished, and professionally inspected hair and beauty products. We reserve the right to refuse or cancel orders, limit quantities, discontinue products, modify pricing, and correct errors.
 

Donations
By donating items, you confirm you have the legal right to donate them. Donations become the property of I AM Strands & Beauty and may be sold, recycled, refurbished, distributed through community programs, or disposed of if unsuitable. Monetary donations are generally non-refundable unless required by law.
 

Mobile Donation Pick-Up
Free pick-up services are subject to scheduling, service area, staff availability, weather, and donation eligibility.
 

Orders and Payments
Payment is due at checkout. Orders may be canceled for payment issues, suspected fraud, inventory shortages, or pricing errors.
 

Returns and Exchanges
Please refer to our Return Policy. Certain hygiene-related items may not be eligible for return.
 

Scholarships and Community Programs
Programs are subject to eligibility requirements, funding availability, and application deadlines. Selection is not guaranteed.
 

User Conduct
Users may not engage in unlawful activity, harassment, hate speech, fraud, spam, unauthorized access, or infringement of intellectual property.
 

Intellectual Property
All website content is owned by I AM Strands & Beauty and may not be copied, modified, distributed, or used commercially without written permission.
 

Website Availability
We do not guarantee uninterrupted website access and are not responsible for outages beyond our control.
 

Disclaimer
Products and website content are provided "as is." Customers should use products according to manufacturer instructions.
 

Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the amount paid for the applicable product or service.
 

Indemnification
You agree to hold I AM Strands & Beauty LLC harmless from claims arising from your misuse of the website or services.
 

Account Suspension
We may suspend or terminate accounts for violations of these Terms.
 

Privacy
Use of our website is also governed by our Privacy Policy.
 

Changes
We may update these Terms at any time by posting revised versions.
 

Governing Law
These Terms are governed by the laws of the State of California.